Privacy Policies
Effective Date: [11/03/25]
At Kneedom, your privacy matters. We are committed to protecting your personal information and ensuring your shopping experience is safe, secure, and trustworthy.
This Privacy Policy outlines how we collect, use, and protect your information when you visit our website or purchase from us.
1. Information We Collect
When you shop with Kneedom, we collect the following information:
- Personal details - Name, email address, phone number, billing and shipping addresses.
- Payment information - Handled securely by trusted third-party payment processors, we do not store full credit card details.
- Device information - Such as IP address, browser type, and browsing activity to help optimize your experience.
- Order history - Details about the products you purchase and interactions with our customer support.
2. How We Use Your Information
We use the information collected to:
- Process and deliver your orders.
- Communicate with you about your order, delivery updates, or customer support needs.
- Send marketing offers and updates (only if you opt-in).
- Improve our website, product offerings, and overall service experience.
- Detect and prevent fraud or unauthorized transactions.
3. Sharing Your Information
We respect your privacy and will never sell or trade your personal information.
We may share information with trusted partners such as:
- Shipping carriers - To deliver your orders.
- Payment processors - To securely process your payments.
- Analytics providers - To help us understand website usage and improve services.
All partners are required to maintain the confidentiality and security of your information.
4. Cookies
Our website uses cookies to:
- Remember your cart and browsing preferences.
- Improve loading speed and shopping experience.
- Personalize marketing communications.
You can control cookie settings in your browser at any time.
5. Your Rights
You have the right to:
- Access the personal information we hold about you.
- Request corrections to your information.
- Request deletion of your personal data (subject to legal obligations).
To exercise your rights, please contact us at:
📩 Email: staff.kneedom@gmail.com
6. Data Protection
We implement industry-standard security measures to protect your information. However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security, but we work hard to protect you.
7. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page, and the "Effective Date" will be updated.
By continuing to use our services after any updates, you accept the revised Privacy Policy.
8. Contact Us
If you have any questions, concerns, or requests regarding your privacy or this policy, you can reach out to us at:
📩 Email: staff.kneedom@gmail.com